We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Property management holding onto insurance
jodenice
Posts: 378 Forumite
I'm not sure where to put this really but I think it could go here.
I am writing on behalf of my brother. He recently bought and lives in a flat and its a leasehold and it has Managing Agents (BLR Property Management) who are currently managing the flats.
A loose soil stack flooded his basement (with some kind of sewerage no less
) and he claimed on the insurance. There ahs been absolutely loads of mucking about with BLR (sending round someone who had no idea of what to do and who instead asked my brother if he thought the hole in the wall should be bricked up or plastered!)
It turns out that the soil stack was put in place badly and there was a chance of the insurance not paying out. If the insurance did pay out it would cost £1200 and not the £3000 that BLR had put a claim in for!
Anyway, long story short - the insurance paid out £1157. They sent it to the managing agents. BLR Property management have kept the cheque (but not cashed it yet apparently) and are now no longer taking my brothers calls. If he calls they say the guy he has been dealing with is in a meeting and nobody calls him back. His emails are ignored.
My brothers basement has been flooded, he needs to redecorate and get new carpets. He really needs this money.
How exactly do we get the money off them? Can anyone help? This has been going on for months!!
I am writing on behalf of my brother. He recently bought and lives in a flat and its a leasehold and it has Managing Agents (BLR Property Management) who are currently managing the flats.
A loose soil stack flooded his basement (with some kind of sewerage no less
) and he claimed on the insurance. There ahs been absolutely loads of mucking about with BLR (sending round someone who had no idea of what to do and who instead asked my brother if he thought the hole in the wall should be bricked up or plastered!)It turns out that the soil stack was put in place badly and there was a chance of the insurance not paying out. If the insurance did pay out it would cost £1200 and not the £3000 that BLR had put a claim in for!
Anyway, long story short - the insurance paid out £1157. They sent it to the managing agents. BLR Property management have kept the cheque (but not cashed it yet apparently) and are now no longer taking my brothers calls. If he calls they say the guy he has been dealing with is in a meeting and nobody calls him back. His emails are ignored.
My brothers basement has been flooded, he needs to redecorate and get new carpets. He really needs this money.
How exactly do we get the money off them? Can anyone help? This has been going on for months!!
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.2K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards