Understanding Amex Cashback

belfastgirl23

I took out the card in January last year. As far as I remember, at the time the deal was this:

5% on first £4000 spent = £200 cashback
1.5% on everything else if you spent more than £10k

I spent £19600. So I should have earned

5% on first £4k = £200
1.5% on £15600 = £234
Total of £434

Instead I got £320. Can anyone understand the difference? And has anyone else successfully challenged it? If I remember right several of us took out AMEX cards at the same time so it must be hitting other people around now too….any suggestions welcomed.

belfastgirl23

Oops sorry for double post, thought I lost the first one must be sunday mornign itis. Any help appreciated on either thread...:rolleyes:

97trophy

belfastgirl23 wrote: »

I spent £19600. So I should have earned

5% on first £4k = £200
1.5% on £15600 = £234
Total of £434
.

Here is my maths

4K @ 5% = £200
3.5K@ 0.5%= £17.5
6.5K @ 1% = £65
5.6K @1.5% = £ 84.00

Total = £366 ish, depending how much you spent in the first 3 months which are capped. So i think the Amex figure is probably correct.

JohalaReewi

belfastgirl23 wrote: »

I took out the card in January last year. As far as I remember, at the time the deal was this:

5% on first £4000 spent = £200 cashback
1.5% on everything else if you spent more than £10k

The deal was 5% on spend in the 1st three months up to a max of £4000.