Tesco Petrol promotion

DrScotsman

Me and my girlfriend were in Tesco today, and we reckoned we probably hadn't met the £50 for the petrol promotion (turned out to be £44). Now clearly one solution is to buy more food that doesn't expire in the short term that we would have bought eventually anyway, but I thought that I'd first ask the guy on checkouts if Tesco gift cards were applicable to the petrol promotion. Obviously no one would assume that gift vouchers are applicable for ANY offer, however he said yes, so I trusted him on that.

Petrol voucher didn't print, so he took us to customer services. Woman told us that this guy was not normally on checkouts (clearly, he left the till...), and didn't know what he was talking about. I could accept that they weren't going to honour their mistake, so I asked if I spent an extra £6 could they print me a voucher. No, apparently there's nothing they can do about that (gotta love how the customer is always right in Sainsbury's, but in Tesco, the customer is always right where technology can allow). I was tempted to ask if she'd let me simply buy something for £50 then refund, but I didn't bother.

Now I remembered other Moneysavers seem to have good luck calling up the head office/"customer services" to complain, so I tried that. I got a helpful woman on the other end, but she took my address and said the complaint will simply be logged and reported to the duty manager of that store, not as positive as the results I seem to remember reading other MSers having...

Sooler

Return everything for a £44 refund and buy it all again and spend £6 extra

Freddie_Snowbits

At the point of sale, when he says £44, you have to think, damn, I am a sick squid short and walk out of the store!

Searcher

What kind of car do you drive?

The reason I ask is that I drive a large car and it has a 70 litre tank. Just having a quick look round the web, it seems that anywhere between 45 and 60 is the norm.

So based on me filling my car from empty the saving would have been 70 x 5 = £3.50 which still leaves you £2.50 in pocket.

Its a good deal if you are spending £50 anyway but certainly not worth spending an extra £6 to get the voucher.

MORPH3US

At Tesco, when things go wrong, the customer is never right.... (when dealing with "Customer Services that is)

I've never seen anything like it in my life!

OP, go to Tesco, buy some clothes for £50, get the petrol voucher then take the clothes back...

As I said, the first line only applies to "customer services". Some of the checkout staff are ok... our shopping came to £48.45 at the weekend. The nice lady on checkout asked if I wanted to get something else to make it up to £50 to get the petrol coupon....

CG19a

Although giftcards aren't included in the £50 qualifying spend, the lady at customer services could have hand written a voucher for you to use at the local petrol filling station. The only thing is that the maximum value of the voucher is only £5 and even that most cars won't take 100 litres of fuel, and it is for one car only.

lumar

If I'm a tad short of meeting the £50, I tend to stick in a bottle of wine/whisky................ cos that never goes wrong!

omen666

e-mail Sir Terry Leahy, always had a swift response in my favour

terry.leahy@tesco.com

Takoda

Nope the OP asked a specific question and was misinformed by a poorly trained Tesco staff member (lots of those about) so the mistake by default was Tesco's mistake. As usual.

custardy

Takoda wrote: »

Nope the OP asked a specific question and was misinformed by a poorly trained Tesco staff member (lots of those about) so the mistake by default was Tesco's mistake. As usual.

Post above reported for abuse.

pffft abuse :rolleyes:

DrScotsman

Searcher wrote: »

Its a good deal if you are spending £50 anyway but certainly not worth spending an extra £6 to get the voucher.

Like I said, not if you buy things that slowly expire that you would have bought eventually anyway. Think of it as an advance on your shopping. Not good for things that go down in price of course (vegetable oil...)

LinasPilibaitisisbatman wrote: »

Or get a grip and stop trying to deliberately scam the system.

the promotion is spend £50 on groceries and get a voucher. The OP didnt and didnt get a voucher.

Deliberately? I was going to happily buy more groceries if he said the gift voucher wouldn't count. If gift vouchers did count, I'm simply taking advantage of an offer - isn't that one of the premises of this website?