Lost over £2000 buying dodgy engine, please help

nova

Brooker_Dave wrote: »

Lets have a recap.

You buy engine.

It gets sent to you.

You have someone fit it.

It's noisy.

You ring engine seller.

They say bring it over we'll sort it out, or send it back and we'll sort it out.

Instead of letting them sort it out you take them to court?

Hi there,
let me just stand up here and say my dad has exactly the same problem with this company, he bought his engine june 2008, there website says "service second to none" trades description l think! If they're supposed to be so great why dont they put in place what actually does happen if/when the engines go wrong, before grabbing peoples money, otherwise they should'nt sell engines to the other side of the country.My Dad is 76 years old, he looks after adults with learning dificulties, what would you suggest he does, pack them all in the car that wont budge and do a 6 hours drive. l think not.
My dad is a reasonable chap and like the OP he's offered to come to some arrangment about transportation etc, just to get the car back up and running, the point is they dont return calls or letters,:mad: is that service second to none?

Brooker_Dave

nova wrote: »

My Dad is 76 years old, he looks after adults with learning dificulties, what would you suggest he does, pack them all in the car that wont budge and do a 6 hours drive. l think not.

He needs to get it recovered back to the engine people I suppose, either that or get the engine taken out and sent back for them to look at.

nova

Brooker_Dave wrote: »

He needs to get it recovered back to the engine people I suppose, either that or get the engine taken out and sent back for them to look at.

He would do something along those lines but he's already paid for the engine, (it was just the engine, no exchange involved) paid for it be fitted, they've had his old engine (out the kindness of my dad's heart) to make one decent one out of the one they dropped in transit, how much more money has he got to loose. The thing is Dave as they've proved to be unreliable he's quite wary of letting them have the car or engine. So really they've also had the benefit of spare parts from the old engine, which as l said was'nt in the deal.
It's all such a mess.
Nova.

nova

Just an update on this one, mainly so people beware. l have sent a recorded delivery letter to these people, given them extra days to respond, l've also e mailed them and still nothing. So if anyone needs an engine dont go to international car spares.

olly300

nova wrote: »

Just an update on this one, mainly so people beware. l have sent a recorded delivery letter to these people, given them extra days to respond, l've also e mailed them and still nothing. So if anyone needs an engine dont go to international car spares.

The only thing you can do and all the people who have been duped by these people please do the same is report them to their local trading standards - https://www.tradingstandards. gov.uk put the postcode in off where they are based not your own.

If the company stated they recorded you but they refuse to send you the transcript you are wasting your time persusing them with the intention of getting the Information Commissioner to help as it would eventually involve you going to court to enforce judgement against them. You can however report them to the Information Commissioner for breach of the Data Protection Act, and if they are not registered due to dealing with information on the general public they will get fined.

taxiphil

Sounds to me like the OP's gripe should be with Oldham County Court and their bailiff department.

From what I can gather, the OP obtained judgment against this company. The company then applied for judgment to be set aside (on spurious grounds - the odds of all the various court letters getting lost in the post are akin to winning the lottery) then failed to turn up to the hearing for the judgment to be set aside.

By making a second application for judgment to be set aside, the company are just taking the p*** and the court should refuse this second application point-blank.

swfk wrote: »

Now i have reissued that warrant and nothing has been heard Ive spoken to the bailiffs and they said the company have said they havent filled the form in properly.

Could you elaborate on that? Who hasn't filled in what form properly?

swfk wrote: »

When i spoke to the baillifs, they said there wasnt much they could collect, as the office is like a scrapyard. Maybe this is why they are dragging their heels.

I wouldn't believe a word of it. There must be an office there containing something of some value, e.g. a computer, fax machine, cash box, furniture, whatever. It's the bailiffs' duty to take anything they can possibly take, even if it might not cover the full value of the debt.

The bailiffs are fobbing you off. County court bailiffs are notorious for being cowardly when executing warrants against businesses. I've issued warrants against large companies, only for the bailiffs to write to me saying they couldn't execute the warrant because there were "no goods of any material value on the premises" (at a car dealership with £1million+ worth of vehicles on the forecourt :rotfl:) and "could not gain access" (to a supermarket, while its doors were open to the public :rotfl:).

You've paid a fee for that warrant and the bailiffs have a statutory duty to execute it. The excuses they've given you simply aren't good enough.

You need to make a complaint to the Court Manager of Oldham County Court. If you get an unsatisfactory response, elevate the complaint to the Area Director and then the Parliamentary Ombudsman via your MP. This leaflet explains the full procedure: http://www.hmcourts-service.gov.uk/courtfinder/forms/ex343_e.pdf

Brooker_Dave

nova wrote: »

He would do something along those lines but he's already paid for the engine, (it was just the engine, no exchange involved) paid for it be fitted, they've had his old engine (out the kindness of my dad's heart) to make one decent one out of the one they dropped in transit, how much more money has he got to loose. The thing is Dave as they've proved to be unreliable he's quite wary of letting them have the car or engine. So really they've also had the benefit of spare parts from the old engine, which as l said was'nt in the deal.
It's all such a mess.
Nova.

But unless you either return the engine, or the car, how are they supposed to deal with the problem?

nova

Brooker_Dave wrote: »

But unless you either return the engine, or the car, how are they supposed to deal with the problem?

They could deal with the problem by returning our calls or repyling to our letter, that would be a start!!

alifromthenorth

Hi Nova, have you had the situation resolved? I'm having exactly the same problem as you and am concerned i'm wasting even more money going through the courts:(

Incidently Dave- they offered me the same rubbish offer- I could either pay for the car to be taken to them to be fixed (and why would i trust them to do a proper job after all the grief?), or i had to pay a mechanic to take the engine out of the car. I declined this offer and requested a refund instead which is well within my rights, but they flat out refused. That sound like a reasonable company to you?