What do I do?

andyh1979

I bought a sofa from the Sofa Workshop back in the summer 08 and since then the company has gone into administration. One of the zips on the cushions is faulty and has broken. I have called them and they say that the new owners are not honouring guarantees (I had a 7 year one on my sofa), however since it seems the goods were faulty, am I entitled to claim under the sale of goods act which protects against faulty goods for 6 years from purchase?

Has anyone else ever invoked this with any success? I understand most shop staff will not have a clue about this act but do I have a chance of getting any joy?

Any info would be most appreciated.

Many thanks

ormus

how did you pay for it?
if its on finance or by CC then you may have a claim against those companies.

andyh1979

I paid on CC in full when I bought it.

ormus

then contact your CC company. they are jointly responsible under the consumer credit act. section 75.

andyh1979

Excellent, thanks for your help! Ill give that a try

tessy_t

I was thinking of buying a sofa from sofa workshop, i had no idea they had gone into administration. The website is still up and running.

ScoobyStew

tessy_t wrote: »

I was thinking of buying a sofa from sofa workshop, i had no idea they had gone into administration. The website is still up and running.

So are they still going from their website or have they just not taken it down?

BenL

They did go into administration in January 09.

http://www.independent.co.uk/news/business/news/sofa-workshop-goes-into-administration-1514188.html

They probably have been bought by one of the interested parties and are up and running again, unless the administrators are still at the healm.

Dave101t

i suppose we should take out a 0% deposit offer and hope the rest go into administration before payment is due, tho it wont happen to dfs or scs will it!?