UnitedInteriors.co.uk

rode_tulpen

We purchased an ex-display dining table from this website, and were expecting a 3 week wait for the delivery. On the day of the delivery, we got a phone call saying they were unable to get to us as the weather was atrocious (coming over the pennines in snow and ice) and they would need to turn back as they couldn't get to us - they'd been stuck for over an hour, and try and redeliver another day. I was seriously disappointed as we already had the chairs and nothing to sit at!
However, they rang back within the hour and said they were 5 minutes away. They'd managed to try a different route (the third one apparently) and it was clear. Few minutes later they delivered our table.
So I have to say a big thank you to them for negotiating the awful weather to satisfy their customers :T
I think most other companies wouldn't have bothered to venture out or even let their customers know.