A & L misinformation

hilary1

I rang A & L againlast night and it was confirmed - they will not pay 10% on BTs. The extra 10% is on cashback earned in the year.

i complained that FOUR different people had told me the same thing thus mis-information but I was told that since I hadn't yet tranfered a balance they weren't in anyway responsible as the mis-information hadn't actually taken place if I had transfered a balance.

'This is crap actually' I said as I had paid off a high interest loan with one card to then transfer the balance to 0% A & L (and earn a few quid).

Basically I've been told that I cant prove a thing and to put any complaint in writing.

Looks like I'll be looking for a better card.

Beware any infomation given by A & L even if you quadruple check.:mad: :mad:

hilary1

A & L have rang me today to offer me a free bt to any bank account for misleading information previously stated in this thread. No compo as such but better than nothing.


lovely cs lady called Dawn.

blacksta

that is that sorted for you