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Help! I've missed the sharesave deadline

Last year I was made redundant but one small crumb of comfort was the sharesave I still had.

I've misunderstood the rules of the scheme and missed the deadline to exercise my options to buy the shares. This means I stand to miss out on £500. The Sharesave operator has said there's nothing I can do.

Does anyone know if there is any way I can sort this out and get hold of the shares?

Thanks.
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