Help

izzy30

Hi

I read with interest your threads and know this works but am hitting my head against a brick wall, any advice would be great

Last year Barclays charged me £900 in bank charges and to top it off I forgot i was in what they now call their reserve and they are insisting i paid £360 worth of interest (bear in mind they have charged me this in 8 weeks). I've refused they say they are going to take me to court. Any ideas what I should do. I've sent them the template letter to which they replied about the test case at the court. any advice grateful as am worried sick

nickmack

izzy30 wrote: »

I've refused they say they are going to take me to court. Any ideas what I should do. I've sent them the template letter to which they replied about the test case at the court. any advice grateful as am worried sick

When you say you've refused, what do you mean? If they have already taken the charges and left your account in arrears, you need to continue with the process in Martin's article.

izzy30

nickmack wrote: »

When you say you've refused, what do you mean? If they have already taken the charges and left your account in arrears, you need to continue with the process in Martin's article.

They said I have to wait for the test case, i explained to them i am in financial hardship so they threatened me with bayliffs

will continue sending a letter every day if i have to

thanks for the reply

nickmack

izzy30 wrote: »

i explained to them i am in financial hardship so they threatened me with bayliffs

Look at this section of Martin's article on hardship:

http://www.moneysavingexpert.com/reclaim/oft-bank-charges#hardship

If you sent a letter about your hardship, have they asked you for a financial statement or just completely ignored you?

izzy30

nickmack wrote: »

Look at this section of Martin's article on hardship:

http://www.moneysavingexpert.com/reclaim/oft-bank-charges#hardship

If you sent a letter about your hardship, have they asked you for a financial statement or just completely ignored you?

i've sent the letter about hardship they have compeltely ignored me and told me they'll send the baliffs