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AVG 360 has blocked my internet

Does anyone know how to remove AvG 360?
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Comments

  • Thanks for links, ill have a look, will probably need to get someone who knows about computers to fix!!:confused:
  • Browntoa
    Browntoa Posts: 49,518 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    this will remove it for you

    Please download Malwarebytes Anti-Malware and save it to your desktop.
    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply and exit MBAM.
    Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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    Long term forum member
  • DCFC79
    DCFC79 Posts: 40,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    vonjosrob wrote: »
    Thanks for links, ill have a look, will probably need to get someone who knows about computers to fix!!:confused:

    you shouldnt have to get anyone to do it for you, its easily fixable
  • Cant get access to internet to download anything:mad: Keeps blocking site. On friends computer at mo!
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Reboot and goto the safe mode option screen (Keep pressing F8) select SAFE MODE WITH NETWORKING
    :idea:
  • Does the malwarebytes charge you?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    vonjosrob wrote: »
    Does the malwarebytes charge you?

    Everything we post is FREE unless we say otherwise (Which is VERY rare)
    :idea:
  • Ok thanks. I have AVG free and windows defender. Is this enough security?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Personally speaking, I think theyre both a bit cr*p

    If you want a double check ~

    Download MALWAREBYTES (Click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-18510_4-10804572.html?cdlPid=10997763
    UPDATE and FULL scan
    Post the log here after its deleted everything

    Download SUPERANTISPYWARE (Top right)
    http://www.filehippo.com/download_superantispyware/
    UPDATE and scan

    Download HIJACK THIS (Top right)
    http://www.filehippo.com/download_hijackthis/
    reboot
    SCAN and post the log so we can see whats running :)
    :idea:
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