We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Laptop Playing Up?
Legacy_user
Posts: 0 Newbie
in Techie Stuff
I got a laptop just before Xmas, and it ran ok up until about 2 weeks ago, It came with Vista, and at least once a day it would give a blue screen of death and reboot, I got fed up with this and installed XP, Now rather than the blue screen of death it just freezes, I mean you turn it on, it loads up and freezes. What could the issue be? It doesn't do it all the time, just enough to be annoying.
0
Comments
-
What did you install / change / delete 2 weeks ago...?
DO you have a system restore disk from when you bought it ?0 -
Yes I do, I have tried reinstalling but no good, so I just put XP on it.What did you install / change / delete 2 weeks ago...?
DO you have a system restore disk from when you bought it ?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
You will need drivers for the laptop if you haven't already installed, which laptop do you have?0
-
If you restored it back to "factory settings" and it still had problems, then it may indicate a hardware problem and you should be going back to the supplier to have it checked under warranty - installing XP instead of Vista may make them argue about the cause though.0
-
Did you make a note of the information on the blue screen?
Have you looked in Control Panel > Administrative Tools > Event Viewer and looked through the logs?
Do you have any conflicts in Device Manager?0 -
Right, I phoned Fujitsu Siemens as its under warranty, The sent me to there support page and I had to download a program called systemdiagnostics, burn the ISO to CD and boot from the CD into a dos based programme, I had to run the program and give them and error code, I ran the program, it check everything and took bloody 6 hours. At the end it did not find any errors, all is running fine apparantely, I went into the event log viewer and there is no errors in there, well the odd thing from chrome but it hasn't crashed at these times. Also as for the blue screen it comes on so quick and reboots you dont have time to read anything. So I'm none the wiser reallyThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards