Halifax Reward Current Account

rb10

tomsocr wrote: »

Ive just opened one of these Halifax Reward Account. Trouble is Halifax seem to have lost my money.

Basically on Monday 9th, I applied online for this account. I was accepted and selected the option to fund my account later. I immediately setup a Faster Payment from my RBS account online. After logging back into my Halifax account I could see the £1000 transaction I just carried out with my RBS account.

But today Wed 11th there is now no record of the £1000 transaction, either the money coming in or going out.

I spoke with both Halifax & RBS and although RBS can confirm Halifax have received the cash, Halifax have no idea where the cash has gone and are saying I gave the wrong details to RBS. How can I have given the wrong details if I saw the money there on Monday. They did say it maybe in a holding account but they didn't give me much confidence.

Anyone any ideas? Obviously I will give them till Friday, but will be back at my local branch if I dont hear anything by then.

Think the key here is to open the account with the minimum amount £100 before whacking £1000 in first.

See one of the other Halifax Reward threads at http://forums.moneysavingexpert.com/showthread.html?p=18695099#post18695099 for someone who's had exactly the same issue.