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Alternatives to BT

rhowes2000 · 2009-02-10 15:29:03

Good afternoon, Please could anybody advise if there is a complete alternative to BT? I had to use them recently and like my previous experience with them the customer service has been absolutely appauling. I only require a landline for broadband. In the past I have used Virgin and personally I had a very good exeperience…

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Heinz Posts: 11,191 Forumite

23 February 2009 at 10:50AM

Reliability appears to be the main criteria for you. I'd recommend sticking to the BT landline (I'd agree to the/ 12 month 'renewable' contract so as to get the Evening & Weekend Plan - free 01/02/03/0845/0870 calls of up to 60 minutes each - for no monthly fee) and then selecting whichever ISP you think will meet your needs.

Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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