We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
expedia ..thanks
Options
steveo3002
Posts: 2,731 Forumite
just had a hotel booking via expedia
their description said the hotel had a "in room safe " and when we got there it did not, i was mildy put out by this but no biggie
i wrote to complain, said i was disapointed and they shouldnt misrepresent places(didnt ask for compensation in anyway)
got a friendly email back today £95 refund and £50 voucher for next time:j
more than happy with that and gladly use them again knowing any glitches will be taken care of
their description said the hotel had a "in room safe " and when we got there it did not, i was mildy put out by this but no biggie
i wrote to complain, said i was disapointed and they shouldnt misrepresent places(didnt ask for compensation in anyway)
got a friendly email back today £95 refund and £50 voucher for next time:j
more than happy with that and gladly use them again knowing any glitches will be taken care of
0
Comments
-
Expedia are amazing!! Their customer service is second to none
I booked private transfers from my hotel to Cairo airport, but my hotel had no record of them, which they were meant to have. I called Expedia and they said I should hang up and let them call me back, which they did within about two minutes.
The man that I spoke to was possible the most helpful customer services person I have ever encountered, he solved the problem straight away, called me back to confirm that everything had been resolved and wished me a happy last day on holiday!
YAY, I love Expedia!'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T
On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards