lcd Tv broken out of warranty

newbymoneysaver

Hi hope you can help
Bought a samsung lcd tv 2 years ago so out of warranty, cost £800 from Comet.
Screen black but can hear sound.
Comet & Samsung very unhelpful. Should it fail after 2 yrs and do I have any rights.
Please help!
Thanks

Butlers1982

dont mean to sound rude, are all the cables scart hd etc plugged in properly?

newbymoneysaver

Changed Scarts etc. think tv is broken.

rotti1967

Just found this newbymoneysaver

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

"For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement"

But knowing these shops they will just give you some guff. id print this out the Sale of Goods Act 1979 and take it into the store a make a right fuss to the manager.

moonrakerz

rotti1967 wrote: »

Just found this newbymoneysaver

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

"For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement"

But knowing these shops they will just give you some guff. id print this out the Sale of Goods Act 1979 and take it into the store a make a right fuss to the manager.

I am afraid this post left out the most important part :-

"In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty)"

This IS NOT a six year warranty !
The shop would be quite justified in asking you to prove that it was defective by design or manufacture - AND for you to prove that you used it solely within the manufacturer's instructions !

If you could do that - you might win in Court !