Blackhorse Ppi Reclaim

lesley76

Hello all,

I wonder if anybody can help me?

I have sent off the first stage letter to Blackhorse and have received their reply this morning. As I expected they have declined our complaint. I have just used Martin's second stage template letter but am wondering if I should add further info to support our claim?

Ours is not a simple case of just being mis-sold, we took out a £4K loan with PPI AT £1723.61 in Sept 2005, both at 17.9% APR. At this stage I was not working and my husband was doing temp work through an agency so had no employee "rights", would this be classed as being self-employed???? Before making a payment on this loan we decided to increase the loan to £12000 and they added PPI of £7411.06 at 12.9% APR, this loan paid off the original £4000 loan and possibly the PPI too. By this time my husband had been made permanent at his job and therefore received death-in-service and long term sick cover. At both stages we were told that due to my husbands adverse credit we would have a better chance of being accepted for the loan if this insurance was in place. A year into this we decided to cancel the insurance and notified Blackhorse (the representative who had drawn both loans) and they agreed. Some time after I noticed they were still taking payments including the PPI so I complained and they refunded us what we'd paid since we "cancelled", they also mentioned at this time that the guy who sold us the policy and who we actually notified to cancel it had been dismissed due to dubious selling techniques! I think this was said to cast Blackhorse in a better light and to shoulder the blame entirely onto the guy we had dealt with. We made our final payment including PPI in July 2007 and paid off the loan in its entirety in Jan 2008 with a settlement of £11,495.10. Part of their letter which we received today states "As your agreement with us is now settled and you have had the benefit of cover for the period of your agreement, no refund of the sums paid for Payment Protection Insurance will be made to you". Well this is a complete lie, the PPI was cancelled before the loan was paid off! Does anybody think I should add all of this to the second stage letter or just send Martin's template letter?

Any help will be greatly appreciated

Thank you

marshallka

lesley76 wrote: »

Hello all,

I wonder if anybody can help me?

I have sent off the first stage letter to Blackhorse and have received their reply this morning. As I expected they have declined our complaint. I have just used Martin's second stage template letter but am wondering if I should add further info to support our claim?

Ours is not a simple case of just being mis-sold, we took out a £4K loan with PPI AT £1723.61 in Sept 2005, both at 17.9% APR. At this stage I was not working and my husband was doing temp work through an agency so had no employee "rights", would this be classed as being self-employed???? Before making a payment on this loan we decided to increase the loan to £12000 and they added PPI of £7411.06 at 12.9% APR, this loan paid off the original £4000 loan and possibly the PPI too. By this time my husband had been made permanent at his job and therefore received death-in-service and long term sick cover. At both stages we were told that due to my husbands adverse credit we would have a better chance of being accepted for the loan if this insurance was in place. A year into this we decided to cancel the insurance and notified Blackhorse (the representative who had drawn both loans) and they agreed. Some time after I noticed they were still taking payments including the PPI so I complained and they refunded us what we'd paid since we "cancelled", they also mentioned at this time that the guy who sold us the policy and who we actually notified to cancel it had been dismissed due to dubious selling techniques! I think this was said to cast Blackhorse in a better light and to shoulder the blame entirely onto the guy we had dealt with. We made our final payment including PPI in July 2007 and paid off the loan in its entirety in Jan 2008 with a settlement of £11,495.10. Part of their letter which we received today states "As your agreement with us is now settled and you have had the benefit of cover for the period of your agreement, no refund of the sums paid for Payment Protection Insurance will be made to you". Well this is a complete lie, the PPI was cancelled before the loan was paid off! Does anybody think I should add all of this to the second stage letter or just send Martin's template letter?

Any help will be greatly appreciated

Thank you

I would certainly add all that is applicable to your complaint above. Good luck

lesley76

Hi marshallka,

Many thanks for your reply. I will add all supporting details to the letter and keep my fingers crossed!

Thanks again

Lesley

marshallka

lesley76 wrote: »

Hi marshallka,

Many thanks for your reply. I will add all supporting details to the letter and keep my fingers crossed!

Thanks again

Lesley

Good luck Lesley and let us know how you get on.;)