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  • Chaney
    Chaney Posts: 20 Forumite
    I have lodged claims for ppi reclaims with lloyds, abbey, AA loans, Mint & Capital One in the last 2 weeks. So far only Lloyds have acknowledged my letters. Does anyone have any personal experience of doing the same, especially with Mint? Thanks for any help you can offer.
  • marshallka
    marshallka Posts: 14,585 Forumite
    Been a couple of new thread now for each of us to put our opinions on and offer any help. ALL of us can try to help each other. Its nice to have different views...;)
  • This isn't change for changes sake, it is change that has been needed for some time.

    Look at other forums, the majority are organised like this.
  • marshallka
    marshallka Posts: 14,585 Forumite
    Perhaps we could have some stickies on the board. ;)

    http://forums.moneysavingexpert.com/showthread.html?t=1475623

    and

    http://forums.moneysavingexpert.com/showthread.html?t=1475557

    Both from very good sources. FOS and FSA
  • Would it be possible to have a full set of all the template letters for reclaiming PPI & a link to the Companies House Site to search for addresses etc as a sticky.
  • marshallka wrote: »
    Also it would be good to have a GISC sticky with firms that were members of the GISC and dates they became members. This has always been a problem.


    Is there a thread or link for this already marshallka?
    *** Get the Martin's Money Tips Free E-mail at www.moneysavingexpert.com/tips ***
  • marshallka
    marshallka Posts: 14,585 Forumite
    MSE_Wendy wrote: »
    Is there a thread or link for this already marshallka?
    GISC has always been a problem with us in helping people with complaints. If a firm is pre 2005 and not a bank then the only way (as we are told!!) to get the Ombudsman to look into complaints about misselling is if they were a member of the GISC (General Insurance Standards Council).

    Lots of people have then sent their complaints into the Ombudsman not knowing if they were members and had them refused (weeks later!!) because they were not members or the date was out from when they became members.

    Firstplus for instance became GISC members from 20th November, 2001 so any complaints since that date for misselling come under FOS jurisdiction. I had this in an email from the Ombudsman so perhaps we could have a sticky for people to add dates of other firms to it. It would certainly help I think.

    See what others think. We could all add to the list with certain "difficult" companies.
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