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advice needed PLEASE...

Tinkerbell3 · 2009-02-05 23:49:04

Does anybody know how I got about finding out who was the last company who had the line rental on my line? following on from a thread I posted yesterday http://forums.moneysavingexpert.com/showthread.html?t=1467449, in regards to BT informing sky that a third party was taking over my line who then went on to disconnect it…

Comments

TalkTalk Posts: 1,948 Organisation Representative

9 February 2009 at 4:33PM

Hello there,

Exactly what message do you get when you dial 17070? This is a big help in finding out who the line is with. The change of number is very strange and does suggest somthing odd is going on rather than a slamming etc. Could be something like a home move telephone number migrated to an incorrect address.

The results of the 17070 call will help though. You can rule out TalkTalk by using the availability checker and order tracker on the web site. Let me know if you need any assistance.

Cheers
EmmaL x

“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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