Housing Benefit & Tax Credits....???

Ted_Hutchinson

hi i have just used the online calculater to calculate how much housing benifit i may recieve, although i think it is wrong.
i have just submitted a form to housing benifit and it has come back to say we are not entitled to anything at all, even though our working tax has been cut from £85 a week to £25 a week(both ctc and wtc).overpayment from last year.
i asked her how much we are over by and she wouldnt tell me, she says it goes on circumstances.
so we are approx £60 down a week and still not entitled to a bean.

There are several other housing benefit calculators online, if you go to your own local authority's website you could try their's. Alternatively a Google search for Housing Benefit Calculators will bring up lots of others.
Entitled to also gives a housing/council tax benefit entitlement if you put the right information in. If you still believe you should be getting help then get the CAB or your local Welfare Rights Office to check the figures and apply some pressure.

pipk62

I am having some problems with my local council.

As has been mentioned entrusting these people to do the job properly should never happen.

Make sure every piece of paperwork is kept in a safe place for years, do not deal with them verbally but only by e-mail and post.

I feel conned because after my partner and I had seperated I decided to go through all paperwork, in doing so I disposed of letters and receipts that were sent to me ... stupid, stupid, stupid!

Now they are asking for payment again, and I will have little choice but to pay it, I asked for information and they sent me a computer print out which shows that I hadn't paid anything last year, which is correct, I didn't, because they had sent a prior letter saying that the debt was clear, which they now deny.

No matter what governmental organisation you are dealing with DO NOT TRUST THEM!
Try you're best to put and get everything in writing, and if you must use the phone make sure you note the time, date and every name of every person you talk to, and what their position is.

Don't be rushed, tell them to wait while you write their name etc.

And write as much down about the phone call as you can, it might even be a good idea to record the phone call, but you must tell them that you are doing so, and that you intend to use the recording to transcribe it.


I just used the 'Entitled to' site that Ted Hutchinson shows above which shows that I have an entitlement of around £90.00 (council tax / housing benefit combined) although SSDC say I have no entitlement.

I may have to take his advice and follow this up.
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Just seen how old this thread is, but it did come up first in search, and it is still useful.
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oldmotherreilly

I hope this person has resolved the issue they faced, as the original post is from 2004! I do agree though, you should make a note of the name of the people that you speak to and keep a record of it. It makes things a lot easier when you are given wrong information and the culprit can be tracked down and given the relevant training!
Sorry Pipk, just seen that you had already mentioned that it was an old post.

simaster99

Hi,

I have had a income assesment from my local HB office, In January 09 they assessed my income at £81 pew week. This was an estimate, but when my claim was reviewed in June 09 usinig Jan 09 to June 09 figures y income is a lot less than that, £30 per week.

Can I ask them to correct the figure form Jan 09 to June 09 using actual iincome and not thier estimate?

If so what regualtion do I need to quote for them to do this?

Kind regards

simaster