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Can I Get Out Of This Purchase Please ?
TigerLillie
Posts: 114 Forumite
I purchased some mailing bags from a seller as his feedback was 99.6% on over 7000. However after not receiving any replies to a few questions about when the item was or might be sent I looked at the feedback a little closer. Since the turn of the year the negs have been flying in with some mentioning disputes etc. I would appreciate views as I need the mailing bags quite soon and it does not look too good. Finally how long do I leave it until Iopen a dispute myself if that is required? Thank you
The feedback is shown here: http://myworld.ebay.co.uk/poly_pack_it_bags
The feedback is shown here: http://myworld.ebay.co.uk/poly_pack_it_bags
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Comments
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You can open a dispute as early as 7 days after payment, due to the negs I would certainly take that route. I would also make sure you go for the full chargeback on the basis of item not received rather than stay with a basic dispute.
It could be that he is dropshipping and has problems, but at least if you get your dispute in and get a refund you are then free to buy elsewhere.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I assume you have already purchased and paid - by PayPal?
If there is no further communication and no item arrives, you can open an 'item not received' dispute in PayPal, once 7 days have passed. This will either spur the seller into action, and you will get your goods, or you can escalate the dispute to a claim in which case PayPal will refund you.
Don't forget to leave appropriate feedback once the claim has been settled.0 -
You can open a dispute with PayPal after 7 days, I believe.
Edit: Woo, three posts at once!Undergrad law student. Take my advice with a pinch of salt! :rotfl:0 -
VanyaHargreeves wrote: »Edit: Woo, three posts at once!
10:13pm is obviously a popular time to post!
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