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Canon MP210 Printer - scanner will not work

jamtart6
Posts: 8,302 Forumite
in Techie Stuff
Hi All,
Bought a Canon MP210 Printer about 1 year ago. The photocopy facility works on it and it prints. However it will not scan a document into the PC. I have tried downloading the drivers from Canon site on many occasions but still can't get it to scan.
Any ideas what I am doing wrong? Only paid £20 for it on a cashback deal and currently thinking of buying a new one as it is driving me mad!
Thanks in advance for any help
Bought a Canon MP210 Printer about 1 year ago. The photocopy facility works on it and it prints. However it will not scan a document into the PC. I have tried downloading the drivers from Canon site on many occasions but still can't get it to scan.
Any ideas what I am doing wrong? Only paid £20 for it on a cashback deal and currently thinking of buying a new one as it is driving me mad!
Thanks in advance for any help
:ABeing Thrifty Gifty again this year:A
0
Comments
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Explaining what happens when you try to scan would help.
How are you trying to scan the documents? I think our printer is a MP210 and we've never have had a problem scanning with it. Are you using the MP Navigator software or something else?It's my problem, it's my problem
If I feel the need to hide
And it's my problem if I have no friends
And feel I want to die0 -
Hi Bill,
Literally nothing happens. I click the scan button and nothing, no lights on the printer, nothing pops up on the screen on my pc, it is almost as though there is no scanner!
I just lay them flat on the scanner (on the glass obv) and click scan.
:ABeing Thrifty Gifty again this year:A
0 -
OK, I'm not at home at the moment but is this a scan button on the printer on in software?It's my problem, it's my problem
If I feel the need to hide
And it's my problem if I have no friends
And feel I want to die0 -
on the printer
:ABeing Thrifty Gifty again this year:A
0 -
Is the computer turned on when you try and use the scan button as it needs to be?It's my problem, it's my problem
If I feel the need to hide
And it's my problem if I have no friends
And feel I want to die0 -
Hi Bill,
Yes it is !
It is a mystery!
:ABeing Thrifty Gifty again this year:A
0 -
What version of Windows are you using?
Has the scan function ever worked?0 -
Vista
Scan function has NEVER worked.
:ABeing Thrifty Gifty again this year:A
0 -
Do you have the MP Navigator EX software installed as all the Scan Button does is launch that software?It's my problem, it's my problem
If I feel the need to hide
And it's my problem if I have no friends
And feel I want to die0 -
A box pops up which says at the top:
CANON MP210 ser
SCAN button
Select the programme to launch for this action:
Except there are no programmes to select, the box is empty
:ABeing Thrifty Gifty again this year:A
0
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