We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Canon MP210 Printer - scanner will not work

Hi All,
Bought a Canon MP210 Printer about 1 year ago. The photocopy facility works on it and it prints. However it will not scan a document into the PC. I have tried downloading the drivers from Canon site on many occasions but still can't get it to scan.

Any ideas what I am doing wrong? Only paid £20 for it on a cashback deal and currently thinking of buying a new one as it is driving me mad!

Thanks in advance for any help

:ABeing Thrifty Gifty again this year:A

«1

Comments

  • BillScarab
    BillScarab Posts: 6,027 Forumite
    Explaining what happens when you try to scan would help.

    How are you trying to scan the documents? I think our printer is a MP210 and we've never have had a problem scanning with it. Are you using the MP Navigator software or something else?
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


  • jamtart6
    jamtart6 Posts: 8,302 Forumite
    Hi Bill,
    Literally nothing happens. I click the scan button and nothing, no lights on the printer, nothing pops up on the screen on my pc, it is almost as though there is no scanner!

    I just lay them flat on the scanner (on the glass obv) and click scan.

    :ABeing Thrifty Gifty again this year:A

  • BillScarab
    BillScarab Posts: 6,027 Forumite
    OK, I'm not at home at the moment but is this a scan button on the printer on in software?
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


  • jamtart6
    jamtart6 Posts: 8,302 Forumite
    on the printer :)

    :ABeing Thrifty Gifty again this year:A

  • BillScarab
    BillScarab Posts: 6,027 Forumite
    Is the computer turned on when you try and use the scan button as it needs to be?
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


  • jamtart6
    jamtart6 Posts: 8,302 Forumite
    Hi Bill,
    Yes it is !

    It is a mystery!

    :ABeing Thrifty Gifty again this year:A

  • Sput2001
    Sput2001 Posts: 1,206 Forumite
    Part of the Furniture
    What version of Windows are you using?

    Has the scan function ever worked?
  • jamtart6
    jamtart6 Posts: 8,302 Forumite
    Vista

    Scan function has NEVER worked.

    :ABeing Thrifty Gifty again this year:A

  • BillScarab
    BillScarab Posts: 6,027 Forumite
    Do you have the MP Navigator EX software installed as all the Scan Button does is launch that software?
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


  • jamtart6
    jamtart6 Posts: 8,302 Forumite
    A box pops up which says at the top:

    CANON MP210 ser

    SCAN button

    Select the programme to launch for this action:


    Except there are no programmes to select, the box is empty

    :ABeing Thrifty Gifty again this year:A

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.