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Tax credits

I had a letter today from the inland revenue saying i owed the £486. as they have been over paying me.
Now correct me if im wrong but i filled in the form and sent it to them so they can work out how much they give me. so how can they turn round and tell me i have to pay them back for their F-ups.
its a bit like buying something from a shop and they give you to much change so the next time you go back in they take it back then.
oh and i dont have £486 going spare for them.
any suggestions???
:beer: LOVE LIFE PROCEED & PROGRESS

Comments

  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It happens all of the time, have a look at my other post about coompensation. Ive finally managed to get an apology + compen out of them for there mistake, but they still recovered the £160 they overpaid.

    Have you at any point changed your award details during the year ?

    They wont take the money back in one go, but they'll recover it slowly from your ongoing award.
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • maka_2
    maka_2 Posts: 1,070 Forumite
    thats the thing that really bugged me nothing at all has changed not one spec of my life has changed.tell a lie im in less debt that this time last year
    :beer: LOVE LIFE PROCEED & PROGRESS
  • DazzerG
    DazzerG Posts: 220 Forumite
    Contact the Helpline and ask them for the reason for the overpayment.

    The main reasons for O/P are;

    1) Not notifying them of an increase in Income for the current Tax Year (remember that your initial entitlement is based on previous Tax Year Income. It is your responsibilty to advise them if this is going to be different for this year).

    2) Change in circumstances (if you're ever in doubt, call the Helpline).

    3) Ending a claim. If you end a claim it will almost always result in an O/P as the claim cannot be ended in advance.

    4) Errors. This can obviously be human (both claimant and HMRC) or system issues.


    If you wish to dispute the reason for the O/P then you need to ask for a COP26 which is your right to appeal against it.
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