We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Churchill Insurance - No claims discount will not be considered.

Hi,

We set up car insurance from Churchill around four months ago - price was approx £400 and was based on 1 years no claims discount. We sent the no claims confirmation to them (unrecorded!) however one month later we received a letter from Churchill advising the insurance had increased to over £1200 as they did not receive the no claims evidence!

I promptly cancelled the insurance and went with Swift. I have now been sent a £500 bill from a debt receovery agent, this is for outstanding insurance and cancellation fees from Churchill.

I'm happy to pay the cancellation fee and the outstanding insurance however this should be based on the price with 1 year no claims discount. Churchill are saying that can no longer be considered as we cancelled the policy before they received the confirmation of the no claims.

Am I to pay the £500 and accept the default or do I have an arguement with Churchill?

Thanks

Comments

  • Why did you not just resend it to them as it must have got lost in post, then you would have still got it for the cheaper price???
  • dunstonh
    dunstonh Posts: 120,413 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They are technically correct and I can see why they are enforcing it. It "smells" of fraud. Doesn't mean you were committing fraud but it has that appearance.

    I suggest you get the NCD proof and give it to them. They should still accept it even at this late stage.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Quote
    Quote Posts: 8,042 Forumite
    Why did you not just resend it to them as it must have got lost in post, then you would have still got it for the cheaper price???
    Good question.

    And since when does one years' NCD equate to a 65% discount?

    I think the OP is a bit confused.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.