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ING regular saver (how do I cancel it?)

How do you cancel an ING regular saver? I can change the amount, but it won't let me change it to 0, it has to be atleast £1. I'm sure I'm missing something obvious...

Thanks in advance :j
:p Proud to be a MoneySaver! :p
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Comments

  • System
    System Posts: 178,375 Community Admin
    10,000 Posts Photogenic Name Dropper
    You will have to phone ING directly. You will need your customer number and pin number to hand. I wrote them a letter to cancel my savings account but they wrote back to me and told me it has to be done over the phone.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Thanks Judi :T

    So much for internet banking... :rotfl:
    :p Proud to be a MoneySaver! :p
  • Could not just cancel the dd with your bank?
    2014 Target;
    To overpay CC by £1,000.
    Overpayment to date : £310

    2nd Purse Challenge:
    £15.88 saved to date
  • Ted_Bloke
    Ted_Bloke Posts: 24,868 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Advice that has come up in other posts: don't.
    Leave that pound in there. (Unless you really need a pound).
    Then the day the day that ING becomes competitive again you can put money in without the ghastly paperchase.
    Mind you by that time there will probably be a new rule to say after a year's dormancy of an account you have to prove that you are you all over again.
    Sorry my posts so long - not time write shorter ones.
  • I don't want to close the account... just stop the regular saver.
    :p Proud to be a MoneySaver! :p
  • Ted_Bloke
    Ted_Bloke Posts: 24,868 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I don't want to close the account... just stop the regular saver.

    The just do as mountainofdebt suggests, stop paying in.
    Sorry my posts so long - not time write shorter ones.
  • I had the same problem . Just left it at a pound a month until they get back to being competitive again. Its not worth the phone call to cancel it because it will cost you a pound anyway lol.
  • Ted_Bloke
    Ted_Bloke Posts: 24,868 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Its not worth the phone call to cancel it because it will cost you a pound anyway lol.

    Well not a pound actually because you could go to some other part of this site where Martin Lewis will explain about how to search for the cheapest telephone...oh forget it.
    Sorry my posts so long - not time write shorter ones.
  • Ted_Bloke
    Ted_Bloke Posts: 24,868 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I had the same problem . Just left it at a pound a month until they get back to being competitive again. Its not worth the phone call to cancel it because it will cost you a pound anyway lol.

    Pound a month?! Och ya spendthrift! Can't you just leave a pound in there?

    It's just a bank account, there is not an obligation to regular saving.
    Sorry my posts so long - not time write shorter ones.
  • Ted Bloke: There is no obligation, but it appears you have to phone to cancel it. Online all you can do is change it £1 a month. You can't just cancel the DD with your bank because the DD is for all ING transactions and that would mean closing the account.
    :p Proud to be a MoneySaver! :p
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