NHS SBS Payroll - Rubbish!!

stevemLS

This may or may not be the right board.

I was off sick LAST January - our payroll was outsourced in June.

In July, I was underpaid. They thought I had been off sick since January and so had put me on half pay.

They didn't seem to wonder why I had been travelling etc and they had been paying expenses in intervening months.

Never mind, mistakes happen.

The gross amount was about £600.

They paid me by cheque. About £300 which I thought was too little but they explained I had received SSP which had been recovered.

The following month, they recovered the SSP again, but also paid the underpayment again - hence I had received it twice!

Since then, I have been trying to sort it out.

They ignored letters asking for an explanation of why SSP had been recovered twice.

I have raised it through my manager, HR and more recently my Director of Finance.

Today, to cap it all, I have received a letter threatening court action - I have heard nothing from them since September and my DoF is due to have a meeting tomorrow at which my "case" is on the agenda.

I am furious.

The irony is, that if they need to sue, they refer it back to the employer, I run legal services for my employer and so it would be me who had to issue the proceedings - against myself.

Hmm.

Feel better for writing it down.

(I should have said - amount I think overpaid is in an account waiting for a proper explanation - I have no intention or desire of not repaying - I just want to be satisfied the figures are right)

Freddie_Snowbits

Are you in a union. If so, get the union involved asap.

Cannot offer more that this, but I will ask around at work Monday. Glad you feel better letting it off yer chest. But as you say, you have no intent not to pay, so a reasonable response would be, you can have £X a month for Y.

stevemLS

Thanks Freddie

Again, ironically, I am a union rep!!

Spoke to the Director of Finance today - he agrees with my calculation - which they have ignored - I'm on leave next week, so we are having a telephone conference (me, DoF and SBS) the following week.

Still makes me very cross, you know when you feel it in the pit of your stomach.

And, it isn't as though I have spent it - it is tucked away in a savings account but I am not prepared to pay until they have convinced me that the amount is correct.

Thanks again.

Freddie_Snowbits

Just found this link at my Union site http://www.amicustheunion.org/default.aspx?page=705

Seems to me they cannot 'force' you to repay it in one foul swoop, but they will need to negoitiate with you over a schedule. I did when I wlked on a previous employer, pay a quota of my relocation back over 12 months.

Good luck