halifax charges

chriz1

Hi,
I have just had a letter from halifax saying that i am being charged a £35 fee.
It is because i have recently changed my accounts to a new bank account i have swapped all my direct debits to my new account and also my monthly pay,but i forgot this particular direct debit wasnt going to change until febuary and when they tried to take it out there wasnt any money in that account and then they have slapped this charge on me.
Is there any way i can stop them from charging me?

starlight68

Hi, its always worth a phone call to them. I managed to get a £35 fee plus a £28 unauthorisation fee removed from my account last week due to it being the first time we had gone overdrawn. I'd give it a go, nothing to lose. Good luck.

chriz1

do you know the phone no. i need?

slim1982

08457203040

chriz1

thanks for that

VeLoCiTY

slim1982 wrote: »

08457203040

Erm- is it not 08457 213141?

slim1982

thats bank of scotland telephone number

chriz1

well i rang that first no. and have sorted it out they are with drawing the charge

VeLoCiTY

slim1982 wrote: »

thats bank of scotland telephone number

Oh so sorry, I still get confused about the whole Bank of Scotland/Halifax/HBOS/Lloyds Banking Group scenario.