Budget Insurance - am confused!!

dacouch

Animagdon wrote: »

Well I called Budget up tonight becaue my letters are obviously going unheeded (having just received a letter from a debt collection agency on their behalf) and after nearly 2 hours going through everything with them (leaving me in tears because the guy on the phone was just so nasty and his manager wasn't really any better....callback my aris....) my faith in humaity has been restored by the lovely woman at the Halifax who has taken the fight up for me and will be putting Budget in their place tomorrow. She's going to fax them my new policy details proving that we've been covered with them in the time Budget say we should have been with them (depsite them not being able to explain why no money has been taken in 10 months) so hopefully, this time tomorrow, the saga will be over and I can breathe easy knowing that I will never be taking out insurance with Budget ever again!!

The customer services was appalling to say the least

An example of dual insurance which I think the original post will turn out to be.

Glad you have got it sorted out (Hopefully)