OneTel problem

muffinhead

I signed up with Onetel last year (calls & line rental) but I decided to cancel before I was fully switched over from BT.

For some reason every month since I cancelled OneTel, in Sept 2005, and stayed with BT, I have received a bill from them charging me for Caller Display and Line Rental. I have called and emailed them numerous times and the bills have been corrected yet they still continue to send them :mad: !

Is there anyone I can speak to who will get this sorted for me? Preferably someone in the UK and not one of the robots in the Indian call centre!

utilitybroker

Hidden away on their site.


If you've registered a complaint with us and you're not totally happy with our response, you can refer your complaint to:

The Managing Director's Team
Onetel
3rd Floor, Building 1
Chiswick Park
566 Chiswick High Road
London W4 5BY