guitar hero return?

sigrid

:money: :money:

totalsolutions

Return to the shop?

esuhl

You have no legal rights with the manufacturer, only with the shop. The Sale of Goods Act states that goods must be as described, fit for purpose, and not have any inherent faults. If not, you can return the goods to the retailler "within a reasonable amount of time" for a refund. You are also entitled to damages (equalling the cost of a replacement or repair) for "a reasonable time", with a maximum claim period of 6 years.

I can't see any reason why a shop could possibly refuse to refund you in full if you've only had the product since Christmas.

More info on the Sale of Goods Act here: http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

Sale of Goods Act 1979 here: http://www.johnantell.co.uk/SOGA1979.htm

I think there may have been a few minor amendments to the act since the 1979 version, but I'm not sure...

randomtask_2

For what its worth, you should have a 90 day hardware warranty for the guitar controller. Check your warranty literature in the box.