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mis-selling gas and electricity
I switched from Eon to a fixed rate tariff with Scottish Power for my gas & electricity in September, using guidance from Money Saving Exxpert & USwitch, and subsequently enjoying a free case of Vigin wine.
Three months later, before my meter had been read, Scottish Power said my monthly payments would be increased from £112.37 to £166.50.
They have now admitted that the £112.37 was unrealistic. They have offered me £10 in compensation, and have offered to waive the £50 penalty if I decide to switch to another supplier.
This is very small compensation for the cost and inconvenience I have suffered.
Have you any advice?
Bernard Emblem
Three months later, before my meter had been read, Scottish Power said my monthly payments would be increased from £112.37 to £166.50.
They have now admitted that the £112.37 was unrealistic. They have offered me £10 in compensation, and have offered to waive the £50 penalty if I decide to switch to another supplier.
This is very small compensation for the cost and inconvenience I have suffered.
Have you any advice?
Bernard Emblem
0
Comments
-
If they are still the cheapest supplier for your circumstances stay otherwise switch.
It may be a good time to switch shortly as prices for gas at least should be coming down, and you could revisit the logic of going for a fixed tariff.That gum you like is coming back in style.0 -
What cost and inconvenience have you suffered? Are you unable to read your own meter?0
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