Advice Please- Laptop Keeps Turning Off Every 20 mins

heskpesk

My laptop has been acting very strangely!! I am worried I have picked up a virus as just before it went off for the first time I clicked on a link for a site to watch live football.



The laptop did not seem to like the site and shortly after the laptop turned itself off. Im able to turn back on but it goes off again after a while.

Just wondered if there is anything I can do to stop this happening and protect myself?


I have seen on another forum that someone had similar and something had taken over the computer??


I have tried to do a scan but obviously before it has completed the laptop turns off??

Any ideas please?

Please go easy with me as first tinme on this forum and my knowledge in this area is severely lacking


Thankyou

DCFC79

Is it xp or vista your running,

heskpesk

XP

A friend has suggested it might be over heating as it has been on all day and have been working on it on a cushion on lap so perhaps vents were restricted???

Bonnie89

heskpesk wrote: »

XP

A friend has suggested it might be over heating as it has been on all day and have been working on it on a cushion on lap so perhaps vents were restricted???

This could be the reason why i would suggest getting a cooling mat

CHR15

heskpesk wrote: »

XP

A friend has suggested it might be over heating as it has been on all day and have been working on it on a cushion on lap so perhaps vents were restricted???

Thats entirely reasonable. And easy to prove before you go too deep.

Sit the laptop on a table and use it for a few hours.

[Deleted User]

Blow some compressed air through the vents / fans too:

http://www.techstore.co.uk/browse.php?a=p&prodLineID=107755

aliEnRIK

Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and QUICK SCAN
Post the log here AFTER youve deleted everything it finds

If it still shuts down before ending (Or AFTER youve run MALWAREBYTES)
Download HIJACK THIS (Top right)
http://www.filehippo.com/download_hijackthis/
SCAN and post the log so we can see whats running

heskpesk

Thank you everyone I feel very silly. I moved to a table top and evrything seems okay so presume it was over heating- the laptop did feel very hot and will teach me to use on my lap for hours.

Thank you for all your kind help I have been so impressed by peoples kindness and the number of replies I have received.

Jo_F

Mine started doing that last year, and it got to a point that we had a desk fan blowing on it as well, but it still wasn't happy, ended up taking it in to the shop for them to have a look, and the hard drive had failed, so it got upgraded from a 60Gb to an 80Gb and worked great.