We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
I got an email from them a bit ago. I raised numerous points in my last email and, as you can see, I got a very considered response:
Dear Mr *********,
Thank you for your e-mail.
We sincerely apologise for the inconvenience caused.
We confirm that there is an Unfulfilled Commitment Charge of £95.02 on your account.
We are extremely sorry for the disappointment.
Regards,
Customer Services
What the?! Fired a new one off to them quoting the act mentioned, and the actions I intend to take. Getting cheesed off with this one, but they are not going to win because I have all the evidence on my side.
