Bank charges on usually well run accounts..

Pssst

I rarely,almost never incur bank charges and always have a VERY healthy positive balance.

My bank,nationwide,now thinks its ok to bill me £30 for an unpaid cheque which was returned due to my not funding the money to pay it in a timely manner.

Given that they have almost free use of a substantial wadge of my cash to lend out to others,is this charge unreasonable?

Granted it conforms to T&Cs but would a bank really risk a long term,well funded customer for the sake of £30?

Nationwide will as they have twice refused to cancel the charge.

More fool them...!

ropemaker

It doesn't surprise me in the least. Maybe it's all down to the jobsworths that make the decision. try and escalate it. I'm having a similar problem with HSBC; what do you think of this?

Balance on account -£3.80 (no problem - got a £10 limit!)

DD for £45 taken at some unspecified time during the day, probably early hours.

Payment in of £45 on same day, unspecified time, probably early hours.

No problem initially. Then, the following day good old HSBC reverse the DD citing "insufficient funds" as the reason. They tell me there will be a £30 charge because of this.

It seems like the DD went out BEFORE the payment in occurred (which was a BP transfer from First Direct).

Can they get away with this?

ladyabosso

Hi there, I do know that dd's get taken out from your account soon after midnight for the next day and credits get allocted at around 6.00am the same morning so if the funds are not there at just after midnight the dd bounces. Guess who told me this? NATIONWIDE BUILDING SOCIETY, I think they must be the meanest "Bank" out there. See my thread posted earlier tonight.

brightonman123

cmight be worth poiunting out (until now) good use of a/c, relative low cost to them of using YOUR money, offer to pay interest if any instead of totally unjustifibale charge, or may have to look elsewhere for a more 'civilised' bank, that truly values its customers.

add a fee for writing your (couteous, but firm) letter, that matches what they charged you.

(get a back up a/c, just in case they call your bluff!)

Pssst

I've given them two chances. Once via email and once in writing. I've now opened a first direct account. They will pay ME £100 for joining them.

Obviously there is no common sense with some banks these days and they are happy to be dismissive of long terms customers (25 years !!). Presumably they dont need their custom or their money?

bengal-stripe

Pssst wrote: »

I've given them two chances......Obviously there is no common sense with some banks these days and they are happy to be dismissive of long terms customers (25 years !!).

There is no bank in the land, that will not charge you for issuing a cheque that bounces.

Pssst

bengal-stripe wrote: »

There is no bank in the land, that will not charge you for issuing a cheque that bounces.

Maybe so,but does it actually cost them £30 to deal with it? I doubt it.

mum2one

I cann beat you with the £30 charge, Halifax charges £35 but top that Alliance + Leicester charges £45.00, yep £45.00........

willo65

Pssst wrote: »

Maybe so,but does it actually cost them £30 to deal with it? I doubt it.

Does it cost my estate agent £99 every year for me to resign an agreement on the same property? .....
No but I still have to pay it, unless I move out