Co-op and Card Readers for Net Banking

savagej

Got my letter from them yesterday as of 28 March new T&C's to include a card reader to access internet banking.

I know their main sort-code is now taking FPS and I assume this is so they can allow you to send FPS (at the moment you need to call them to send an FPS, dont think it can be done over the net) out using it, but at the same time I would still rather not carry one around. I hope you dont need it just to sign-in as some banks require.

Milarky

savagej wrote: »

Got my letter from them yesterday as of 28 March new T&C's to include a card reader to access internet banking.

I know their main sort-code is now taking FPS and I assume this is so they can allow you to send FPS (at the moment you need to call them to send an FPS, don't think it can be done over the net) out using it, but at the same time I would still rather not carry one around. I hope you don't need it just to sign-in as some banks require.

All banks implement the same card-reader technology differently. It simply provides one additional 'layer' and they don't always appreciate how to use it. Some banks aren't even going to use it! So I think that exposes the arguments for a) bringing them in and b) then having no consistent standards in their use.

realaledrinker

I've seen a beta version of the interactive instructions that will go on the website when this goes live. You will need to use the card reader only when on line: to set up/amend standing orders, and set up/make direct payments. It will use your debit card rather than a separate card a la Tesco.

wiesel

I got this letter to and I have no idea what it is referring to. Could someone briefly explain.

Thanks in advance

bubblesbonbon

wiesel wrote: »

I got this letter to and I have no idea what it is referring to. Could someone briefly explain.

Thanks in advance

As Milarky says the card reader is a device that adds another layer of security when making certain transactions on your accounts.
At the moment, should anybody who knows your account number find out your logon PIN and security questions, they could pretty well clean you out.

The card reader uses your Debit (not credit) card as a means of identifying you. It does not take money from your account directly via the card - it isn't even connected to your computer.

When you get the reader (and stick in the battery) you activate it by putting in your Debit Card and typing in the card's pin. I believe that you only have to do this once.

When you use on line banking for certain transactions you will be presented with an 8 digit number that you type into the reader (with your card in it).
The reader will respond by giving you a different 8 digit number that you input into your computer.

The positive view is that these devices should reduce phishing - that is on line theft using false emails etc. significantly.

The negative view is that it adds another complication to on line banking that us more mature (older) beings could well do without.;)

PS

Have found the smile instructions here - should be the same

http://www.smile.co.uk/servlet/ContentServer?c=Page&pagename=Smile%2FPage%2FsmView&cid=1228376874183

billbob

I hate those card things. I understand that security is important but they make it difficult when wanting to make a payment away from home. I don't want to carry the thing around with me.

The best bank who have done this well are Intelligent Finance. When setting up a new payment they send you a text message to your mobile with a code to enter on the site with no need for any readers. Although they have assumed that everyone who uses internet banking has a mobile.

LongTermLurker

billbob wrote: »

I hate those card things. I understand that security is important but they make it difficult when wanting to make a payment away from home. I don't want to carry the thing around with me.

The best bank who have done this well are Intelligent Finance. When setting up a new payment they send you a text message to your mobile with a code to enter on the site with no need for any readers. Although they have assumed that everyone who uses internet banking has a mobile.

Banks have been trialing that for a few years now. Disadvantages include delayed receipt of code (possibly/probably resulting in a timeout anyway). Other than that's it's a pretty much ideal device.

DCFC79

billbob wrote: »

I hate those card things. I understand that security is important but they make it difficult when wanting to make a payment away from home. I don't want to carry the thing around with me.

The best bank who have done this well are Intelligent Finance. When setting up a new payment they send you a text message to your mobile with a code to enter on the site with no need for any readers. Although they have assumed that everyone who uses internet banking has a mobile.

Ive not used my rbs card reader once yet, i dont make purchases away from home but if i did then id be stumped, id have to just wait till i got home to make a purchase

agsnu

DCFC79 wrote: »

Ive not used my rbs card reader once yet, i dont make purchases away from home but if i did then id be stumped, id have to just wait till i got home to make a purchase

You don't need card readers to make a purchase online.

Kavanne

DCFC79 wrote: »

Ive not used my rbs card reader once yet, i dont make purchases away from home but if i did then id be stumped, id have to just wait till i got home to make a purchase

You would need it to set up a new standing order from your rbs account online or to change one Or to set up a new payee on online banking... probably some other scenarios too but I not used em.