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Charges Without notification

breezeblock
breezeblock Posts: 71 Forumite
in Reclaim bank & credit card charges
Just looked at my account and Halifax have taken a £35 charge 2 days ago. I have paperfree account so there is a record of all my letters online and I have no letter notifying me of this charge, although my account states 'bank charge as notified'. Where do I/they stand over this? thanks.

Comments

  • bayley84
    bayley84 Posts: 41 Forumite
    They;ve done this to me too. any ideas anyone?
    Total Debt - 17th July 09 - £10,952.34:eek::eek:
    Halifax £9431.51
    Welcome £1,264.30
    Vanquis £256.53
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    are there any notices on your account with unopened documents (where your statements are)
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • breezeblock
    breezeblock Posts: 71 Forumite
    no email was received, or are there any in my inbox on my bank mailbox opened or unopened.
  • vix2000
    vix2000 Posts: 1,129 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I would also be interested in where the op stands as this has happened to me in the past and they said they don't legally have to inform me as its in the terms and conditions but they only do it as a courtesy.
  • willo65
    willo65 Posts: 1,012 Forumite
    They would probably advise on maintenance charge but if its for bounced/paid direct debit without funds and the charge is applied immediately then they have no time to notify you. Normally the fee will appear as soon as d/d is bounced.
This discussion has been closed.
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