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Cavity Wall Insulation - Help Please

HI, I HAVE RECENTLY HAD THE ABOVE DONE THROUGH A DISABLED SCHEME FOR MY HUSBAND. I WAS TOLD I HAD TO HAVE A VENT IN MY FRONT ROOM WALL BECAUSE I HAVE A COAL FIRE, THIS TOTALLY CONFUSED ME BECAUSE I THOUGHT YOU ONLY NEEDED ONE WITH A GAS FIRE. I AGREED TO HAVE THIS DONE IN THE ROOM WHERE MY HUSBAND SLEEPS DOWNSTAIRS. TO MY HORROR NO DUST SHEETS WERE USED AND THERE WAS A THICK ORANGE LAYER OF BRICK DUST ALL OVER THE ROOM, BEDDING CARPET WHEELCHAIR COMPUTER PRINTER MEDICAL APPLIANCES EVERYTHING COVERED! I CONTACTED THE FIRM AND THE BOSS CAME OUT AND AGREED IT WAS UNACCEPTABLE THEY HAVE AGREED TO PAY FOR MY CARPETS TO BE CLEANED BUT AFTER 3 HOURS CLEANING
E V E R Y T H I N G , EVEN MY CURTAINS STAND UP ON THEIR OWN COS OF THE DUST, I DON'T THINK THAT IS ENOUGH. THE CONTRACTORS SHOULD HAVE USED DUST SHEETS AND COVERED EVERYTHING - I NEARLY PASSED OUT. THE COMPANY SEEMED RELUCTANT TO PAY FOR MY CARPETS. I AM GOING TO WRITE A LETTER ASKING FOR MORE COMPENSATION AS NONE OF THIS WAS MY FAULT AND I HAVE ENOUGH TO DO CARING FOR MY HUSBAND. I AM NOT SURE WHAT TO SAY IN THE LETTER - BE GLAD FOR ANY HELP!:o
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