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Bank charges and claiming them back

I recently contacted Abbey when I paid of the mortgage of my old house and took a mortgage out with another lender to purchase another property. I wanted to claim back the £225 admin fee Abbey had charged me to pay off the mortgage. They responded by saying I wasnt entitled to any payment as I had taken out a additional loan which was added to the mortgage and the additional lending specified a Mortgage Repayment Fee of £225. At the time this was all paid off I was on a tracker mortgage with no tie ins.

Anyone out there been in a similar situation, any advice would be much appreciated.

I have contacted Abbey requesting copies of all mortgage paperwork.

Regards

Steve
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