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a+l under-funding fee

2»

Comments

  • apt
    apt Posts: 3,249 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Also no more free European travel insurance. I go by the calendar month and have never been charged. It is possible to read the Tand C either way. The paragraph referring to statement period could be read as referring to when any underfunding charge comes out of your account rather than how it is calculated.
  • 456789
    456789 Posts: 2,305 Forumite
    1,000 Posts Combo Breaker
    I sent them a secure message it claimed that the service was unavailable when I clicked submit but then I got a reply from them:
    Thank you for your e-mail regarding your statements.

    I should explain that the monthly statement period is when your statement is prepared each month. Your statement is prepared on or around the 22nd of the month and so your monthly funding would have to be in your account before the 22nd of each month.

    If you have any further questions or need any more help in the meantime please do contact us again.

    Kind regards

    Customer Services
    Alliance & Leicester plc

    The 22nd is when it shows the interest earned on the account for the period - I guess this isn't the same date for everyone
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