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Thetrainline, single tickets & Fastticket
alanrowell
Posts: 5,374 Forumite
in Motoring
A warning for those who book single tickets instead of return tickets
Wanted to travel between Edinburgh & Newcastle by train.
2 single tickets are cheaper than 1 return ticket so I got 2 singles & as I was passing Waverley station, I decided to get them via the Fastticket machines instead of having them posted.
So put my CC in & it says "printing 0 of 2, printing 1 of 2, printing 2 of 2", at which point I pick the tickets up & head on my merry way.
It was only once I got home that I realised that the 2 tickets I had were for only one of the legs of the journey.
So I contacted thetrainline & the giste of it is that fastticket machines treat the 2 single tickets as separate bookings & that the "printing 0 of 2..." etc is done for each separate booking.
If I'd booked a return trip (as opposed to 2 singles) then it would have treated it as a single booking and it would have added up the total number of tickets correctly
Wanted to travel between Edinburgh & Newcastle by train.
2 single tickets are cheaper than 1 return ticket so I got 2 singles & as I was passing Waverley station, I decided to get them via the Fastticket machines instead of having them posted.
So put my CC in & it says "printing 0 of 2, printing 1 of 2, printing 2 of 2", at which point I pick the tickets up & head on my merry way.
It was only once I got home that I realised that the 2 tickets I had were for only one of the legs of the journey.
So I contacted thetrainline & the giste of it is that fastticket machines treat the 2 single tickets as separate bookings & that the "printing 0 of 2..." etc is done for each separate booking.
If I'd booked a return trip (as opposed to 2 singles) then it would have treated it as a single booking and it would have added up the total number of tickets correctly
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