"Is Consumer Focus in British Gas’ pockets?" blog discussion

This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it.
Click reply to discuss below.

Replies

  • MothballsWalletMothballsWallet Forumite
    15.8K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    Of course Consumer Focus are useless - look who set them up (Britain).

    I remember the outgoing CEO of Energywatch saying on GMTV that Consumer Focus would be more policy based rather than consumer issue based.

    It just goes to show that they (Consumer Focus) don't know what they're talking about if they're telling people to look at switching now when there's an unlevel playing field in the market.

    Makes me wish we were a Communist country.

    Voya tovarisch*,

    MbW

    * Your comrade
  • I had the misfortune to have worked in British Gas's call centre in the past, and read the final line of the consumer focus statement with horror-
    'doing the right thing' is the slogan of the company, we had it drummed into us relentlessly. if proof was needed they are in British Gas's pocket, there it is!
    ... and whether or not it is clear to you, no doubt the universe is unfolding as it should ...
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