2 telephone numbers for same home?

a_quiet_man

Hi there.

Any help appreciated would be great.

I've recently moved into a rented property that has an existing line. I've used the BT test (17070 number) to get a phone nmber for the line.
Armed with this number, i called up BT and asked if this number was related to the property, but hey state that the phone number is not related to the postcode of the property I have moved to.
Before going further with BT, i decided to call the number obtained through the 17070 test from my mobile to see what happened. I got an anonymous person, not the telephone at the new property. I then tried to make an outgoing call using the phoe line at the property and was able to do this without a problem. All quite odd....

To confuse matters further, I was left a previous occupant's telephone number that is different to the number obtained from the 17070 test. When I called BT with this number, they asked for he address of the property etc and said that there was no BT service at the property and that a new line conenection fee would probably be applicable.

I sometimes used a website in a previous job to see which telco provider was the original originator for that number - both say that they are (or at least were) BT numbers. I dont see how BT could charge the full set-up cost if they were originally BT lines? Am i missing something here?

Anyway - i dont have a clue how to proceed now. Please help as i need a line so tht i can get broadband.
Thanks in advance!

Quentin

If your line works, asking BT to supply you shouldn't cost anything (especially if you ring them from the line!) But you will enter a minimum term contract, which you may or may not want! (No contract if you use (eg) post office or one month if you use phone co-op.

You might find the number by ringing your mobile (unless it's number witheld, of course).