Taking Egg to court

mav0800

Hi hope someone can help? I have gone through the process of reclaiming my charges from my Egg CC. It has gone to court and they acknowledged my claim and expecting a defence. Many time they have said that The Office Of Fair Trading investigated the matter and because Egg reduced their charge from £20 to £16 they would not continue with the matter. Is this true? Can you help?

jamalfatty

What was the question?!

mav0800

jamalfatty wrote: »

What was the question?!

basically they have defended my claim and im wanting to know if anyone else out there has taken egg to court and won?? Or if anyone knows if The Office Of Fair Trading have backed egg on dropping their charges from £20 to £16??

jamalfatty

Sure lots of people have had their charges back from egg, dont know about it getting to court though. They backed down with me after just a couple of letters.

See link below for your second question

http://forums.moneysavingexpert.com/showthread.html?p=17553211#post17553211

mav0800

jamalfatty wrote: »

Sure lots of people have had their charges back from egg, dont know about it getting to court though. They backed down with me after just a couple of letters.

See link below for your second question

http://forums.moneysavingexpert.com/showthread.html?p=17553211#post17553211

Thanks i think, well they have now defended my claim so looks like im going to court with them!!!

dolally_2

mav0800 wrote: »

basically they have defended my claim and im wanting to know if anyone else out there has taken egg to court and won?? Or if anyone knows if The Office Of Fair Trading have backed egg on dropping their charges from £20 to £16??

I believe that most companies were limited to a £12 charge with the exception of egg who, due to higher costs, were allowed to charge £16. If that is what they have charged you then you probably don't have a case, I would double check on the "reclaim your charges board" though.

HTH

highguyuk

I'm curious, why do they have higher costs?

dolally_2

dolally wrote: »

I believe that most companies were limited to a £12 charge with the exception of egg who, due to higher costs, were allowed to charge £16. If that is what they have charged you then you probably don't have a case, I would double check on the "reclaim your charges board" though.

HTH

:rotfl:Knew I had read this somewhere but couldn't remember where so was searching for it to answer highguyuk's question - turns out that the link above was the thread I read it in!! Must read links before posting I think :rotfl:

mav0800

Well anyone looking at this thread, follow what advice this site gives you. Many people said to me i wouldnt get anything out of egg. Well a bit of bravery and i eventually got my money back all of what i claimed. I took them to court and received 7 settlement offers. 3 weeks before we were due in court i spoke to their lawyer and i got the agreement i wanted!

Good look