Help i cant connect my laptop to my wireless

skyblusam

Please please help my laptop gets an excellent signal but will not connect to internet all it is doing is sending but not receiving packets. i am currently using sky wireless modem/router(netgear) this has not worked since changing to sky i use to use virgin and used a wireless router and had no problem

BillScarab

Have you changed the connection details on your laptop since you changed router?

You will need to enter the WPA (or WEP) key of the new router. The new router will also have a new SSID.

What OS are you using ?

penrhyn

Assuming you havn't changed them the SSID and Password (WPA) will be on a label on your Sky router.

skyblusam

i am using windows xp i have put the key in it finds the router saying signal strengh is excellent but just wont connect to internet.

naijapower

Definitely a user configuration problem. If changing or checking the settings as advised above do not work, your best is to contact service provider to check all your settings.
Depending on how advanced you are you check the settings on yoru netgear router by logging onto http://192.168.0.1
default user name is usually set as admin and password is password

albionrovers

password may = "sky" if "password" does not work.

penrhyn

Quite correct Albion, User = admin, password = sky.

MothballsWallet

What model is your Netgear router? I'm having problems keeping the wireless connection at the moment, it just seems to stop working after a while, or into other rooms, so I'm using my patch cable to connect directly to it.

I was assuming that it's a weather thing as it's been colder this winter than last year.