Norton/Symantec LiveUpdate won't conntect..

rennysnell

I recently installed a new modem/router - Lynksys N Ultra Plus WAG160N - and I now find that my Norton/Symantec LiveUpdate facility won't connect. When I activate the LiveUpdate, I get the normal "Initializing....connecting to liveupdate.symantecliveupdate.com..." but there it stops, with no connection evidently being made. I have to reboot the computer to get rid of it (and without any update in the process, obviously).

Grateful any advice on this.

Thanks.

rennysnell

espresso wrote: »

Follow the advice given here.

Many thanks. Did that, downloaded the LiveUpdate file, rebooted, but makes no difference. Still stuck on the message quoted above. One other thing I didn't mention: when in this 'stuck' status, won't respond to 'Cancel', either.

rennysnell

Update:

I went to Norton's online chat/helpline. The guy advised my Update file was corrupted and he fixed the problem, himself, working from his end. Update now running again. I'm very impressed with the service.