Acer Netbook Connection help needed

Having trouble connecting my Acer...help needed,please...it has found the wanadoo access point,but then i get a box (wlan settings) which asks for a password.....have typed in password i have for wanadoo,but isnt connecting.



working with ethernet cable but still asking for password as above post to get wireless....Help!!!!

shows the available wanadoo service but wont connect wirelessly

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  • Browntoa
    Browntoa Posts: 49,597 Forumite
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    access key is normally on a sticker on the router
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  • Jonjulie
    Jonjulie Posts: 235 Forumite
    will check if its on the livebox..ty
  • Browntoa
    Browntoa Posts: 49,597 Forumite
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    connect with your Lan cable


    click http://192.168.1.1 (or open a browser, eg , , and enter 192.168.1.1 into the address bar)

    under 'settings', click access
    • enter the password admin and click sign in
    • click WiFi settings in the 'Livebox' menu
    • in the 'Security Key' field,
    look in there and it should display your wireless key

    if it still will not connect wirelessly then try dropping the security level to WEP from WPA

    worse case turn security off and try to connect

    http://help.orange.co.uk/orangeuk/support/selfservice/index.jsp

    but make sure you put it back on
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  • Jonjulie
    Jonjulie Posts: 235 Forumite
    cant load the software on the netbook, no disc drive:confused:
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Jonjulie wrote: »
    cant load the software on the netbook, no disc drive:confused:

    You don't need to load any software as you were told in the other thread, simply log into the Livebox!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Browntoa
    Browntoa Posts: 49,597 Forumite
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    I've edited my reply to reflect that
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  • Jonjulie
    Jonjulie Posts: 235 Forumite
    still no joy,did as in post 4...said sucessful,took ethrnet out and was back to square one with box (wlan settings) asking for a password.
  • Browntoa
    Browntoa Posts: 49,597 Forumite
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    have you tried turning wireless security off totally, you need to save the new setting
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  • Jonjulie
    Jonjulie Posts: 235 Forumite
    still no joy, but many thanks for all the help.
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