Bit of help please

KatieShopstoomuch

Sorry to be a pain in the bum i am about to start the ball rolling in trying to get my charges back from capital one, however i had a credit card back in 2005 which i went over the limit with and it was passed to a debt company, it was then paid in full and the account closed.

I now have an active credit card with capital one but a new account number, can i claim for both of these accounts including the one that was closed?

Also when i send the request for statements of the accounts can i request the info for both accounts or should i do a separate letter for each account?

TIA xx

natweststaffmember

Yes you can on the Capital one question, you can ask for information on both accounts. You're not being a pain, it is what we are here on this thread to do, give some help and advice when needed
Keep asking questions and we will all celebrate when they offer you your charges back

KatieShopstoomuch

Thankyou very much, i just hate asking something incase it's been posted before but i've been trawling through the threads and MOST i have found the answers too but few things i was still puzzled with. Thanks again

natweststaffmember

KatieShopstoomuch wrote: »

Thankyou very much, i just hate asking something incase it's been posted before but i've been trawling through the threads and MOST i have found the answers too but few things i was still puzzled with. Thanks again

When I first got into the bank charges campaign in 2006 I was asked the same question time and time again about my banks' charges. I wrote a natwest charges guide. The questions still come up but I will answer the questions about them time and time again because each person may need a more precise answer. Ask as much as you like cos if it has been asked before you will get an answer, and if I don't know, I know a few people who will do. Keep asking

KatieShopstoomuch

That's all i needed to know for now i think..... Just wasn't sure wether to send two seperate requests for each capital one account with two seperate cheques......or to request them both in the same letter?

Other than that i think i've found everything (for now) on these wonderful forums Only problem is i'm always on here now and doing noooooooo coursework at all tut tut