IE restricting internet access

Godders

The hosts file used by the system for looking up IP addresses is the one of type 'File'

ICS is used for Mozilla Calendar information, outlook calendar files and several others (apparently it is anyway, it was a new one on me)

Seeing that you can get to the website using Mozilla it may be an IE specific thing though - but still give it a check just in case  ???

wirm

There ain't anything in it that shoudldn't be there!

I have changed to Mozilla from now on! ;D

Godders

I must admit - I'd love to have a look at your PC and figure it out. The generic programs I use to clean PC's like Adaware and Hijack this may produce some interesting results, along with a full virus scan. But as long as you are happy with Mozilla and can get your updates that the main thing

wirm

lol! Well I have Adaware and it isn't showing anything up!

If you really want i could pm you the hijak log?

Godders

Go on then, I'll let you know if I see anything that stands out.

Fran

Nigel,

Did you sort out your problem?

Wirm,

Let us know what it was that gave you problems if you find out. Thanks.

wirm

Logfile of HijackThis v1.97.7
Scan saved at 19:18:26, on 05/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\iosdt\iosdt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\wirm\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/208c5a80ac07e8210417/netzip/RdxIE601.cab
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://E:\Content\include\msSecUcd.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-8D54A7E8A790} (GDIChk Object) - http://www.microsoft.com/security/controls/GDI/0/GDIChk.CAB
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E7AE71A-69FE-4D7E-AA82-1CFB0462A9BA}: NameServer = 194.168.4.100 194.168.8.100

wirm

Thanks in advance!

Godders

Nothing that I can see that is too exciting (but I have spent all day looking at a Office 2003 issue so my eyes are blurring)

Taking this right back to the basics,

Clear Internet Explorers History, (Tools -> Internet Options, 'Clear History' - otherwise

1. Is it only https://www.symantec.com that you cannot get to, ie - https://www.symantec.co.uk works OK?

2. When you open a command prompt and type 'ping www.symantec.com', what comes back?

3. Go into IE, select Tools->Internet Options. Select the connections Tab and let me know the settings, particually anything listed in the LAN settings area.

4. This is a really tenuous one, can you get to the following site:

http://www.symantec.d4p.net/

5. Even more tenuous, do you have zonealarm and the XP firewall both turned on? (I just found this on the web - it could be total rubbish)


In addition to this I must really apologise to nigelclose, who started my rants on this thread but has not had a word in since. Has any of this helped you, or if you have solved it then put me out of my misery. It's not making sense and it's driving me mad.

Hintza

Cheers Godders now my pges load again been about 3 months of pages not loading......FANTASTIC...

Deleted all but local host.

Great tip