Adaware Help - SpamBlockerUtility

*Amy*_2

Hello ive run my yahoo anti spy and it says I have an adaware called SpamBlockerUtility. Has anyone had it? Any advice?

As avg and norton has not found it when I have done scans

Thanks Amy

thomas01155

Yahoo anti spy is junk. Download http://www.malwarebytes.org/mbam.php install, update, quick scan and remove everything it finds and post the log file back here.

You should only have one antivirus running uninstall either Norton or AVG there both as bad as each other.
I recommend you uninstall them both and install Avira AntiVir http://www.filehippo.com/download_antivir/

Airwolf1

Norton will probably be paid for plus she would get support if there was a problem with it.

The OP could check http://forums.techguy.org/malware-removal-hijackthis-logs/412639-spamblockerutility.html as the answer is by a Microsoft MVP and I'd say it should work, however the OP in that thread never came back with result of scans!

Malwarebytes should remove it too.

*Amy*_2

thomas01155 wrote: »

Yahoo anti spy is junk. Download http://www.malwarebytes.org/mbam.php install, update, quick scan and remove everything it finds and post the log file back here.

You should only have one antivirus running uninstall either Norton or AVG there both as bad as each other.
I recommend you uninstall them both and install Avira AntiVir http://www.filehippo.com/download_antivir/

Hello the malwarebytes came back okMalwarebytes' Anti-Malware 1.33
Database version: 1663
Windows 6.0.6001 Service Pack 1

18/01/2009 11:24:55
mbam-log-2009-01-18 (11-24-55).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|H:\|)
Objects scanned: 141196
Time elapsed: 2 hour(s), 9 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Also the avtivar came back with 5 warnings




Avira AntiVir Personal
Report file date: 17 January 2009 23:49

Scanning for 1223257 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows Vista
Windows version: (Service Pack 1) [6.0.6001]
Boot mode: Normally booted
Username: SYSTEM
Computer name: a

Version information:
BUILD.DAT : 8.2.0.337 16934 Bytes 18/11/2008 13:05:00
AVSCAN.EXE : 8.1.4.10 315649 Bytes 18/11/2008 09:21:26
AVSCAN.DLL : 8.1.4.0 40705 Bytes 26/05/2008 08:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 12/06/2008 13:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 26/05/2008 08:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 27/10/2008 12:30:36
ANTIVIR1.VDF : 7.1.1.113 2817536 Bytes 14/01/2009 23:46:58
ANTIVIR2.VDF : 7.1.1.114 2048 Bytes 14/01/2009 23:46:58
ANTIVIR3.VDF : 7.1.1.135 286208 Bytes 17/01/2009 23:47:00
Engineversion : 8.2.0.57
AEVDF.DLL : 8.1.0.6 102772 Bytes 14/10/2008 11:05:56
AESCRIPT.DLL : 8.1.1.26 340347 Bytes 17/01/2009 23:47:11
AESCN.DLL : 8.1.1.5 123251 Bytes 07/11/2008 16:06:41
AERDL.DLL : 8.1.1.3 438645 Bytes 04/11/2008 14:58:38
AEPACK.DLL : 8.1.3.5 393588 Bytes 17/01/2009 23:47:10
AEOFFICE.DLL : 8.1.0.33 196987 Bytes 17/01/2009 23:47:08
AEHEUR.DLL : 8.1.0.84 1540471 Bytes 17/01/2009 23:47:07
AEHELP.DLL : 8.1.2.0 119159 Bytes 17/01/2009 23:47:03
AEGEN.DLL : 8.1.1.10 323957 Bytes 17/01/2009 23:47:02
AEEMU.DLL : 8.1.0.9 393588 Bytes 14/10/2008 11:05:56
AECORE.DLL : 8.1.5.2 172405 Bytes 17/01/2009 23:47:01
AEBB.DLL : 8.1.0.3 53618 Bytes 14/10/2008 11:05:56
AVWINLL.DLL : 1.0.0.12 15105 Bytes 09/07/2008 09:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 16/05/2008 10:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 31/07/2008 13:02:15
AVREG.DLL : 8.0.0.1 33537 Bytes 09/05/2008 12:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 12/02/2008 09:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 12/06/2008 13:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 22/01/2008 18:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 12/06/2008 13:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 25/01/2008 13:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 12/06/2008 14:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 27/06/2008 14:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:, G:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: 17 January 2009 23:49

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'SearchFilterHost.exe' - '1' Module(s) have been scanned
Scan process 'SearchProtocolHost.exe' - '1' Module(s) have been scanned
Scan process 'iTunes.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'VSSVC.exe' - '1' Module(s) have been scanned
Scan process 'mbam.exe' - '1' Module(s) have been scanned
Scan process 'avgcsrvx.exe' - '1' Module(s) have been scanned
Scan process 'POWERPNT.EXE' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'mobsync.exe' - '1' Module(s) have been scanned
Scan process 'usnsvc.exe' - '1' Module(s) have been scanned
Scan process 'AluSchedulerSvc.exe' - '1' Module(s) have been scanned
Scan process 'ApntEx.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'ApMsgFwd.exe' - '1' Module(s) have been scanned
Scan process 'SPMgr.exe' - '1' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '1' Module(s) have been scanned
Scan process 'igfxext.exe' - '1' Module(s) have been scanned
Scan process 'VESMgrSub.exe' - '1' Module(s) have been scanned
Scan process 'VzFw.exe' - '1' Module(s) have been scanned
Scan process 'WUDFHost.exe' - '1' Module(s) have been scanned
Scan process 'VzCdbSvc.exe' - '1' Module(s) have been scanned
Scan process 'XAudio.exe' - '1' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'avgnsx.exe' - '1' Module(s) have been scanned
Scan process 'avgrsx.exe' - '1' Module(s) have been scanned
Scan process 'avgam.exe' - '1' Module(s) have been scanned
Scan process 'VCSW.exe' - '1' Module(s) have been scanned
Scan process 'VESMgr.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sqlwriter.exe' - '1' Module(s) have been scanned
Scan process 'sqlbrowser.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'NSUService.exe' - '1' Module(s) have been scanned
Scan process 'iviRegMgr.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'BcmSqlStartupSvc.exe' - '1' Module(s) have been scanned
Scan process 'avgwdsvc.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'daemon.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'VAIOUpdt.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned
Scan process 'LANUtil.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'KHost.exe' - '1' Module(s) have been scanned
Scan process 'GrooveMonitor.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'avgtray.exe' - '1' Module(s) have been scanned
Scan process 'VM305_STI.EXE' - '1' Module(s) have been scanned
Scan process 'CCSVCHST.EXE' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'MarketingTools.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '1' Module(s) have been scanned
Scan process 'ISBMgr.exe' - '1' Module(s) have been scanned
Scan process 'Apoint.exe' - '1' Module(s) have been scanned
Scan process 'CCSVCHST.EXE' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
Scan process 'MSASCui.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'dwm.exe' - '1' Module(s) have been scanned
Scan process 'aawservice.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
Scan process 'audiodg.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
93 processes with 93 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
[WARNING] System error [21]: The device is not ready.
[INFO] Please restart the search with Administrator rights
Master boot sector HD2
[INFO] No virus was found!
[WARNING] System error [21]: The device is not ready.
[INFO] Please restart the search with Administrator rights
Master boot sector HD3
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'G:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '50' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Windows\System32\drivers\sptd.sys
[WARNING] The file could not be opened!
Begin scan in 'G:\' <My Book>


End of the scan: 18 January 2009 01:22
Used time: 1:32:53 Hour(s)

The scan has been done completely.

17019 Scanning directories
336119 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
3 Files cannot be scanned
336116 Files not concerned
3064 Archives were scanned
5 Warnings
0 Notes


Please help yahoo still says ive got spamblockerutlilty

x

Reluctant_spender

Have you had a look in the add/remove software section of the control panel?

*Amy*_2

Reluctant_spender wrote: »

Have you had a look in the add/remove software section of the control panel?

Yes and its not there..not sure what to do now

*Amy*_2

*Amy* wrote: »

Yes and its not there..not sure what to do now

on yahoo anti spy it says the location is

Hkey_local_machine\software\microsoft/windows messaging subsystem\msmapiapps
Anyone know how to remove it?
x