sales and other calls ! Help

haribol_2

Hi

Since moving over to Primus, I have had numerous calls from various companies canvassing, some recorded messages.

When the phone rings and I answer it, does it cost me listening to such recorded messages. Is this a scam where I get charged premium rates.

Also, should I ditch the primus service as I had never had any such calls when I was a BT customer.

Any help and advice appreciated.

pricefighter

It could be just a coincidental.

Have you registered for BT Privacy see : http://shop.bt.com/page/btprivacyfaq. If not this may help.

You dont pay for incoming calls. The only way you can be charged is if you ring them back.

phoneman44

As you are CPS'd with Primus you are probably better registering with the TPS directly at http://www.tpsonline.org.uk/tps/.

BT Privacy is only free if you make at least one chargeable call over the BT network a month, otherwise you will be charged £1.50pm for the service.

If you still have problems after registering with TPS then you can make a complaint to Ofcom via http://www.ofcom.org.uk/complain/landline/nuisance/sales/.

pricefighter

phoneman44 wrote:

BT Privacy is only free if you make at least one chargeable call over the BT network a month, otherwise you will be charged £1.50pm for the service.

Best way to cover this is to use the BT overidde facility 1280 and put any E&W calls to 0845/0870 through BT as they are cheapest provider.

haribol_2

Thank you pricefighter and phoneman for your kind advice. I will look into both your suggestions. At least I have something to go on now.

Once again many thanks.

Haribol

haribol_2

I have now registered with the TPS service. I am sure this will help. I wasn't aware of this service.

Cheers !!

Haribol