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stolen debit card

my card was recently stolen and money taken out of my account. because it was used at a cashpoint the bank are saying i must have had the PIN with the card and are therefore refusing to to reimburse the money. does anybody have any ideas how i can go about getting this money back? it was half my monthly salary! it didn't make me go overdrawn when the withdrawals were made but i may very well do when my rent is taken out....

thanks for any help!

broken

Comments

  • Nomad25
    Nomad25 Posts: 1,995
    Part of the Furniture Combo Breaker
    Forumite
    cashpoint the bank are saying i must have had the PIN with the card

    Sorry, but that would be my conclusion. How else could the money have been withdrawn, no-one can guess your number. Did you give it to someone?
  • TFD_2
    TFD_2 Posts: 907 Forumite
    Have you any idea how the thief got your PIN? Do you know where the card was stolen?
  • chuckley
    chuckley Posts: 4,405
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    which family member/friend u lend ur card to?!
    *~* Valued Opinions - £40; Quidco - £92.77; Lightspeed Panel - £40; My Survey - £20; Consumer Pulse - £190; Toluna - £44; Ciao - £42.47; GfK - £50; Pigsback - £20; ABAi - £10; Panelbase - £10.45 ; Grassroots - £50 *~* Blue Text = Account now closed

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  • Nomad25
    Nomad25 Posts: 1,995
    Part of the Furniture Combo Breaker
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    which family member/friend u lend ur card to?!

    'on the head'.
  • broken wrote: »
    my card was recently stolen and money taken out of my account. because it was used at a cashpoint the bank are saying i must have had the PIN with the card and are therefore refusing to to reimburse the money. does anybody have any ideas how i can go about getting this money back? it was half my monthly salary! it didn't make me go overdrawn when the withdrawals were made but i may very well do when my rent is taken out....

    thanks for any help!

    broken
    Daily ATM withdrawal limits are usually capped at £250 or £300, did they do this over a number of days or are you a low earner? (Not meaning to pry but useful to know the circumstances)
  • Caz3121
    Caz3121 Posts: 15,966
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    Have the police asked the bank to check the cctv for the machine?
  • someone could have watched you type it in?
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